Customer Service Representative
Uline
Tacoma, WAFresher1h agovia LinkedIn
About the Role
As a Uline Customer Service Representative, you'll build customer relationships, provide solutions, and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Position Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing, and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements & Tech Stack
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Excellent problem-solving, listening, and communication skills.
- Prior customer service experience is a plus, but training is provided for eager learners.
Benefits
- Complete health insurance coverage.
- 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. All positions are on-site.