Early Morning Stock Associate

About the Role

Join Ross, a leading off-price retail chain with over 2,200 stores, known for bringing customers high-quality brands and on-trend merchandise at extraordinary savings. Experience a culture that values people, success, career growth, teamwork, and diversity.

Key Responsibilities

• Ensure Customers have a positive shopping experience.
• Greet all Customers in a courteous and friendly manner.
• Treat fellow Associates with respect.
• Efficiently follow all company best practice standards.
• Maintain a clean work area at all times.
• Ensure proper merchandise presentation.
• Perform a range of functions in all areas of the Store as business needs require.
• Understand and practice safe behaviors, maintaining a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Maintain clutter-free, clear egress to emergency exits and report any unsafe conditions or practices.
• Assist Customers with merchandise and answer questions politely and knowledgeably.
• Greet all Customers with eye contact, a smile, and a "hello"; say "thank you" with every register transaction.
• Provide prompt and efficient responses to Customers and handle issues courteously and helpfully.
• Represent and support the Company brand at all times.
• Perform cleaning tasks including sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies.
• Maintain a professional appearance and adhere to the Company's dress code.
• Perform daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedite newly received merchandise receipts to the sales floor with a sense of urgency, merchandising items per company best practice.
• Maintain merchandise/brand name familiarity within departments to assist Customers.
• Understand the Loss Prevention Awareness program and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions.
• Safeguard confidential information, cash, credit card information, and merchandise.
• Follow all Mark-Out-of-Stock (MOS) policies and procedures.
• Follow all policies and procedures concerning cash, check, charge card, and refund transactions.
• Maintain a high level of awareness and accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform the role and maximize productivity.

Requirements & Tech Stack

• Ability to use all Store equipment, including PDTs, registers, and PCs.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• For Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Qualifications

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.