Bilingual Spanish Customer Service Representative 1
Foundever
Fort Smith, ARFresher1h agovia LinkedIn
About the Role
Foundever is seeking passionate, Bilingual Spanish/English Customer Service Representatives to join our dynamic team in Fort Smith, AR. This on-site role requires candidates to reside within commuting distance to our office.
Key Responsibilities
- Assist customers by providing information and solutions.
- Navigate system tools to search for information and answers.
- Deliver exceptional customer service consistently.
- Assess situations and develop empathetic solutions.
- Manage tasks effectively.
- Independently learn and successfully pass paid training.
Requirements & Tech Stack
- Bilingual Proficiency: Fluent in both English and Spanish.
- Location: Must reside in Fort Smith, AR, or within commuting distance.
- Age Requirement: At least 18 years old.
- Education: High school diploma or GED equivalent required.
- Experience: Preferred 6 months to 1 year of relevant work experience.
- Availability: Flexible availability during operating hours, including weekend availability as needed.
- Customer Service Skills: Professional attitude and strong aptitude for customer service.
- Tech-Savvy: Proficient in navigating system tools.
- Reliability: Dependable and responsible.
- Critical Thinking: Capable of assessing situations and developing solutions.
- Service Orientation: Personal drive to serve others with compassion and professionalism.
- Organizational Skills: Strong organizational abilities.
- Self-Motivated Learner: Ability to learn independently.
Compensation & Benefits
- Pay: Starting at $19/hour, with paid training at $15/hour.
- Schedule: Minimum 40 hours per week.
- Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
- Growth Opportunities: Clear pathways for career advancement.