Software Analyst (Entry level)

About the Role

This is an entry-level role designed for learning and growth, developing basic capabilities to operate effectively. Works on a product team with other software engineers and analysts to support basic product design by writing and testing code for simple to complex functionality on a defined product portion. Work and decisions are reviewed by supervisors before implementation. Applies existing applications to routine problems.

Key Responsibilities

• Develops, codes, configures, and tests programs and systems in a call center environment.
• Evaluates and implements enhancement design solutions to improve cost, quality, and performance of software applications.
• Onboards new features within the call center software.
• Analyzes assignments and determines software specifications to achieve objectives.
• Executes necessary documentation.
• Collaborates with stakeholders and team members to ensure features meet business needs.
• Follows industry-standard agile software design methodology for development and documentation.
• Programming and internal user support, including managing and developing applications and servers, and doing data analysis.

Requirements & Tech Stack

• Programming languages and skills: JavaScript, HTML, CSS, React, ASP.NET, C#, Jquery, SQL.
• Tools: Visual Studio 2022, Sublime Text, Source Tree, Github, AWS (preferred).
• Skills, Abilities, Knowledge:
• Ability to analyze, translate, and define business requirements into technical solutions.
• Excellence in verbal and written communication with emphasis on persuasive communication, tact, and negotiation.
• Ability to apply engineering principles and concepts for designs.
• Ability to manage many competing priorities/requests in a fast-paced environment.

Qualifications

• Work Experience:
• Previous experience in programming/software development (1 - 3 years).
• Software development processes experience (1 - 3 years).
• Participating in Agile Development (1 - 3 years).
• Experience working in an Agile Environment (1 - 3 years).
• Education:
• Degree in an Engineering/Technology discipline or equivalent experience (University Degree - 4 years or equivalent).
• Degree in an Information Technology discipline or equivalent experience (University Degree - 4 years or equivalent).
• Preferred:
• Degree in an IT related field.
• For recent graduates, an internship in an applicable field is desired.

Work and Other Details

• Location: Johnston, IA, 50131
• Employment Type: W2 Contract only (NO C2C)
• Duration: 2 years
• Pay Rate: $28 per hour
• Shift: 1st shift (8 am to 4:30 pm) – minimal overtime
• Work Arrangement: Onsite only (no remote)
• Dress Code: Business casual
• Interview Preference: Teams; onsite considered if candidate is local.
• Visa Sponsorship: Not available, now or in the future.

To be immediately considered, please send an updated resume to [email protected].