Operations Automation Technician

About the Role

As an Operations Automation Technician at Caterpillar Inc., you will leverage operational data and automation tools to identify opportunities for improving process efficiency and safety.

Key Responsibilities

• Analyze operational data to identify trends, patterns, and opportunities for improvement.
• Use Pacefactory and other tools to evaluate traffic flow, congestion areas, and potential safety concerns.
• Support analysis of robotics and autonomous vehicle operations to identify opportunities for improved efficiency and safety.
• Monitor operational KPIs and assist with routine reporting and dashboards.
• Help automate recurring data collection and reporting activities.
• Translate data findings into practical recommendations for process improvements.
• Partner with operations and technical teams to support continuous improvement initiatives.
• Assist with identifying and documenting opportunities to improve workflow, productivity, and workplace safety.
• Maintain accurate data and reporting to support operational decision-making.

Requirements & Tech Stack

• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations.
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Pacefactory
• Microsoft Office (particularly Excel)

Qualifications

• Prior experience with data analysis or reporting.
• Strong problem-solving and continuous improvement mindset.
• Comfort working with technology and learning new systems.
• Exposure to statistical analysis through coursework or practical experience.
• Interest in automation, AI-driven analytics, and reducing manual reporting.
• Strong written and verbal communication skills.
• Ability to work cross-functionally with employees at all levels of the organization.

This role is located in Champaign, IL and is 1st shift, Monday – Friday.

This role is 100% on-site with no opportunity for hybrid or remote schedules.

This role requires up to 5% domestic travel.

Visa Sponsorship is not available for this position.