Warehouse Incharge

About the Role

The Warehouse Keeper is the frontline operational owner of a depot or storage zone. Responsible for the physical accuracy, safety, and efficiency of all stock movements — from goods receipt through put away, picking, and dispatch — while maintaining compliance with company procedures, ERP requirements, and safety standards.

Key Responsibilities

• Receiving and Goods Verification
• Check incoming deliveries against the Purchase Order to verify quantities, condition, and item accuracy.
• Record received goods in the Warehouse Management System and produce the Goods Receipt Note.
• Document and photograph any damage, shortage, or expiry issue before the goods enter stock.
• Report any discrepancies to the Warehouse Manager immediately.
• Storage and Stock Organization
• Place received goods in the correct bin locations in accordance with the warehouse layout.
• Confirm bin assignments in the Warehouse Management System and ensure that all items are stored under a valid bin number.
• Keep storage areas clean, accessible, and organized.
• Ensure that heavy items are stored at floor level and high-value items are kept in secured zones.
• Order Picking and Packing
• Pick orders accurately using the pick lists released by the Warehouse Manager.
• Pack and verify each order before placing it in the dispatch zone.
• Record all picking errors in the accuracy register.
• Dispatch and Loading
• Load trucks against the delivery notes and verify quantities before departure.
• Complete the loading checklist for every truck.
• Obtain the driver’s signature on the delivery note and record the driver’s phone number and plate number; no truck may depart without the driver’s signature.
• Stock Accuracy and Loss Prevention
• Perform cycle counts according to the schedule assigned by the Inventory Control team.
• Submit count results on the same day and investigate any mistakes before reporting.
• Identify damaged or near-expiry items during daily operations and segregate them within 24 hours.
• Transfer damaged goods to the defective warehouse and submit the damage report for approval.
• Safety and Housekeeping
• Comply with Personal Protective Equipment requirements at all times while in the operational zone.
• Keep work areas clean, orderly, and free from hazards throughout the shift.
• Perform daily facility checks and report any faults to the Warehouse Manager.
• Compliance, Collaboration, and Internal Regulations
• Comply with all company policies, internal regulations, procedures, standards, Health, Safety, and Environment (HSE) requirements, and workplace requirements applicable to the role.
• Maintain confidentiality of company information, customer information, financial information, and any other sensitive business data.
• Perform all duties with professionalism, discipline, integrity, and respect for the company’s rules and reporting lines.
• Report any irregularities, risks, violations, operational issues, or non-compliance matters to the direct manager or the relevant department in accordance with company procedures.
• Cooperate with internal audits, inspections, reviews, investigations, and compliance checks when required.
• Maintain proper documentation, records, reports, and system updates related to the role, in accordance with company requirements.
• Participate in training sessions, workshops, and development activities to continuously improve professional knowledge, technical skills, role-related knowledge, and job performance.

Requirements & Tech Stack

• Warehouse Management System
• Microsoft Office (Outlook for email communication)
• ERP

Qualifications

• Technical Diploma.
• Relevant work experience in warehouse operations.
• Ability to use a Warehouse Management System.
• Basic proficiency in Microsoft Office and Outlook for email communication.
• Strong organizational skills and attention to detail.
• Physically fit for manual handling tasks.
• Knowledge of safe storage practices and hazard identification.
• Ability to coordinate daily activities, assign tasks, and supervise a small warehouse team.