Customer Service Rep(05051), S Semoran Blvd
Domino's
Customer Service Rep
About the Role
- Part or full-time positions available.
- Schedules designed to work with your availability.
- Opportunities for advancement, potentially to management.
- Suitable for a main job, hobby, or supplemental income.
Key Responsibilities
- Provide exceptional customer service.
- Handle customer interactions and inquiries.
Requirements & Tech Stack
- Personality
- People skills
- Eye-hand coordination
- Talking and hearing on telephone
- Near and mid-range vision
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to direct activities
- Perform repetitive tasks
- Work alone and with others
- Work under stress
- Meet strict quality control standards
- Deal with people
- Analyze and compile data
- Make judgments and decisions
Physical Requirements
- Standing: Most tasks are performed from a standing position.
- Walking: For short distances and durations on various surfaces.
- Sitting: For paperwork completion.
- Lifting: Up to 50 pounds for bulk deliveries.
- Carrying: Large cans (approx. 3 lbs 7 oz), pizza sauce (approx. 30 lbs), trays of pizza dough (approx. 12 lbs per tray).
- Pushing: Trays on dollies (up to 7.5 pounds of force).
- Climbing: Infrequently to navigate stairs or ladders for signage, cleaning, or maintenance.
- Stooping/Bending: At the pizza assembly station, front counter, and when stocking ingredients.
- Crouching/Squatting: Occasionally to stock shelves and clean low areas.
- Reaching: Continuously (up, down, forward) for tasks such as oven controls, signage, lifting/lowering objects, scooping ingredients, washing dishes, obtaining toppings, cleaning surfaces, and answering phones.
- Hand Tasks: Use of one or both hands is continuous; includes frequent and forceful use of forearms and wrists for shaping pizza dough, manipulating pizza peel, using rolling cutter, and pinching for box assembly. Grasping cans, phones, cutters, peels, and boxes.
Machines, Tools, Equipment, Work Aids
- Pencils/Pens
- Computers
- Telephones
- Calculators
- TDD equipment
- Pizza cutter
- Pizza peel