Medical Office Coordinator
Piper Companies
Cincinnati, OHFresher49m agovia LinkedIn
About the Role
Piper Companies is seeking a Medical Office Coordinator to support a leading healthcare organization in Cincinnati, Ohio. This is a patient-facing administrative role.
Key Responsibilities
- Greet and assist patients with check-in and check-out processes.
- Verify patient demographics, insurance coverage, and registration information.
- Schedule, reschedule, and confirm patient appointments.
- Collect co-pays, pre-payments, and self-pay balances.
- Process patient paperwork, medical records requests, and disability/FMLA documentation.
- Scan and maintain patient information within the electronic health record system.
- Handle incoming calls and direct inquiries appropriately.
- Communicate with providers and clinical staff to support daily operations.
- Perform end-of-day reconciliation, reporting, and deposit activities.
Requirements & Tech Stack
- Basic proficiency with Microsoft Office applications.
- Ability to multitask and navigate multiple systems with accuracy.
Qualifications
- High school diploma or equivalent required.
- Previous medical office, healthcare administration, or patient-facing experience preferred.
- Strong customer service and communication skills.
- Experience with scheduling, registration, and insurance verification preferred.
Compensation
- Salary range: $15-22/hr
- 3-month temporary position with potential for full-time conversion.
- Consistent Monday-Friday, 8:00 AM - 4:00 PM schedule with possible rotating Saturdays.