Event Usher
RoShay Services
South Elgin, ILFresher1h agovia LinkedIn
About the Role
Guest Experience Staff to support events at a live venue.
Key Responsibilities
- Welcome guests and provide friendly assistance throughout their visit.
- Offer directions, event information, and clear guidance to improve the guest experience.
- Help maintain a safe, orderly environment by monitoring crowds and flows.
- Support entry screening and seating operations according to established procedures.
- Respond calmly and professionally to questions, issues, and guest concerns.
- Communicate with security and event staff to coordinate guest support and safety needs.
Qualifications & Skills
- Strong customer service mindset with professional, respectful communication.
- Ability to remain calm under pressure and follow safety-focused procedures.
- Clear directional and information-giving skills for diverse guests.
- Comfort working as part of a trained team in a fast-paced event environment.