Looking for Logistics Operations & Customer Service Coordinator

Job Title: Logistics Operations & Customer Service Coordinator

About the Role

JSL Logistics is seeking a motivated, responsible, and enthusiastic individual to join our growing team. This role offers an opportunity to build a career in the logistics industry, focusing on coordinating shipments, supporting customer needs, and ensuring smooth day-to-day operations.

Key Responsibilities

• Coordinate domestic and international shipments, including ocean freight, air freight, and trucking.
• Communicate with customers, carriers, warehouses, and overseas partners.
• Arrange shipments, track deliveries, and provide timely status updates.
• Prepare shipping documents and assist with freight quotations and bookings.
• Respond to customer inquiries and help resolve operational issues.
• Support daily office operations and administrative tasks.
• Maintain accurate shipment records and ensure timely follow-up on pending matters.

Requirements & Tech Stack

• Strong written and verbal communication skills in English & Korean.
• Excellent organizational, multitasking, and problem-solving abilities.
• Responsible, dependable, detail-oriented, and eager to learn.
• Basic computer skills, including Microsoft Outlook and Excel.
• Positive attitude and strong teamwork skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Proficiency in both Korean and English is strongly preferred.
• Previous experience in logistics, freight forwarding, shipping, or customer service is a plus.
• Familiarity with import/export procedures and shipping documentation is an advantage.
• Entry-level candidates are welcome to apply.