Associate

About the Role

The Associate role is a full-time, on-site position based in Patna. The Associate will support day-to-day operations related to land sales, including assisting prospective buyers, explaining project details, and guiding customers through the purchasing process.

Key Responsibilities

• Coordinate with internal teams on documentation.
• Ensure customer records are accurate.
• Follow up with clients to address questions and maintain positive relationships.
• Participate in site visits.
• Gather market information.
• Contribute to basic reporting and administrative tasks to support office functioning.

Qualifications

• Ability to communicate clearly with customers, explain project features, and build trust through professional interpersonal skills.
• Basic understanding of real estate processes, documentation, and approval procedures, or willingness to learn these quickly.
• Strong organizational and time-management skills to handle multiple client interactions and administrative tasks efficiently.
• Comfort working on-site, conducting field visits, and collaborating with sales and operations teams in Patna.
• Proficiency in basic computer applications (such as email, spreadsheets, and word processing) for data entry and reporting.
• Prior experience in real estate, customer service, or sales support is an advantage but not mandatory.
• Minimum educational qualification: high school diploma or equivalent.
• A bachelor’s degree in any discipline is preferred.
• Ability to converse in local languages and in English or Hindi to interact effectively with a diverse customer base.