Merchandising Service Associate, Day

About the Role

As a Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, ensuring a great shopping experience in Lowe's stores. You will build eye-catching displays and implement strategies that showcase in-demand products.

Your Day at Lowe's

Ensure store signage, pricing information, and displays are accurate so merchandise is easy to locate. Create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises, including listening to customers, answering questions, communicating product or warranty information, and assisting in locating or handling merchandise.

Key Responsibilities

• Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion.
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping.
• Update/validate wayfinding and product location signage, as well as digital maintenance of this information.
• Confirm product pricing information is clearly visible and replace any missing price labels.
• Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately.
• Repair/replace damaged or missing items, including signage, merchandise, and displays.
• Communicate project priorities, schedule, and needs with the Merchandising Services Team and Manager.
• Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
• Complete other duties as assigned.

Minimum Qualifications

• Read, write, and perform basic arithmetic (addition and subtraction).
• Ability to hear, listen, and communicate verbally with others.
• Utilize web-based computer programs to accomplish assigned tasks.
• Ability to sit and stand for long periods of time.
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation.

Preferred Qualifications

• Lowe's sales floor experience.
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts, order pickers, and similar equipment.
• Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.).

Working Conditions

• Environmental factors vary by location; work may occur both inside and outside.
• Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions is possible.
• Exposure to constant or intermittent noises, moving or shaking objects, and equipment is possible.
• Lifting methods vary; limit single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed.
• Powered equipment should be used as required, with proper training or assistance.
• May be required to work weekend shifts (Live Nursery MST Associates).

Travel Requirements

• This role does not require regular travel.
• May need to travel occasionally to meetings, training, or to support neighboring stores.

About Lowe's

Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Pay Range

$16.90 - $17.85 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Associate Benefits

• Health, Dental, and Vision insurance
• Life and Disability insurance
• Paid time off
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits may include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
• Keep weekends free with a set weekday schedule.
• Make well-being a priority with multiple top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.