Sales Coordinator
OT Furniture
About the Role
OT Furniture designs and delivers workspace solutions. This is a full-time, on-site Sales Coordinator position based in Gurugram. The role supports the sales team with day-to-day activities.
Key Responsibilities
- Manage inquiries.
- Prepare quotations.
- Track orders.
- Coordinate delivery schedules with operations.
- Maintain accurate sales records.
- Update CRM or internal systems.
- Ensure timely follow-up with clients and prospects.
- Communicate regularly with customers to provide product information and address questions.
- Support a smooth pre- and post-sales experience.
- Collaborate with design, logistics, and finance teams.
Requirements & Tech Stack
- Sales Coordination and Sales Operations skills.
- Proficiency in Sales activities, including basic lead follow-up, quotation support, and assisting with proposals.
- Customer Service and Communication skills.
- Ability to work on-site in Gurugram.
- Ability to collaborate with cross-functional teams.
- Ability to manage multiple tasks with attention to detail.
- Comfort with using CRM tools or sales tracking software.
- Proficiency in MS Office (Excel, Word, PowerPoint) is preferred.
- Strong organizational skills.
- Reliability.
- Proactive approach to problem-solving and follow-through.
Qualifications
- Relevant experience in sales support, coordination, or customer service, ideally within furniture, interiors, or related industries.
- A diploma or bachelor’s degree in Business, Marketing, or a related field is beneficial.