Medical Assistant

About the Role

Full-time, Day Shift Medical Assistant position in Albany.

Position Highlights

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Monday – Friday Office Hours

Key Responsibilities

• Escort patients to exam rooms, take vital signs, and document health information in the electronic medical record.
• Respond to patient concerns appropriately.
• Complete referrals and obtain pre-authorizations for diagnostic testing.
• Follow proper protocol for specimen collection and delivery.
• Participate in required meetings and practice huddles.
• Complete and scan incoming patient forms into the electronic medical record if applicable.
• Use Universal Precautions with all encounters and follow procedures for exposure to blood or body fluid.
• Document all exposure incidents per policy.
• Notify physician regarding patients needing intervention.
• Ensure patient exam rooms are stocked and cleaned.
• Follow office protocol for ordering and stocking supplies.
• Perform office testing with appropriate training and within scope of practice.
• Handle medical waste appropriately.
• Provide educational materials to patients.
• Provide patients with electronic copies of their medical records.
• Perform front-end functions to achieve established revenue cycle metrics (if applicable):
• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End of day processes
• General duties including but not limited to:
• Document processing
• Scanning
• Inbox monitoring
• Comply with the Patient Centered Medical Home (PCMH) care delivery model.
• Perform all mandatory training.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Work cooperatively with team members to ensure quality patient care.
• Communicate respectfully and effectively with providers, staff, colleagues, and managers.
• Adhere to St. Peter’s Health Partners Medical Associates Code of Conduct.
• Obtain and maintain medical assistant certification per policy.
• Cross-cover other areas as needed.

Requirements & Tech Stack

• Electronic health record system experience.
• Universal Precautions.
• HIPAA regulations.
• Patient Centered Medical Home (PCMH).
• St. Peter’s Health Partners Medical Associates Code of Conduct.

Qualifications

Minimum Qualifications

• High School Diploma or equivalency.
• At least 10 months’ work and/or clinical training experience in the healthcare field.
• Proficient in obtaining manual vital signs.
• Commitment to confidentiality and respect.
• Ability to obtain and record patient data including: prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
• Knowledge of basic anatomy and medical terminology.
• Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
• Ability to provide patients with health and wellness information.

Preferred Qualifications

• Graduate of a Medical Assistant Training Program.
• Holds National Medical Assistant Certification: CMA, CCMA, RMA.

Pay Range

$19.00-$25.09 per hour. Pay is based on experience, skills, and education.