Pre-Sales & Post-Sales Executive

Futurehook

Bengaluru(Indira Nagar)Fresher2h agovia Naukri

Walk-in drive · 22 to 24 Oct · 10.00 AM - 2.30 PM

Unit -11, Ground Floor , Carlton Towers Old HAL Airport road, Bridge, near Domlur, Indiranagar, Bengaluru, Karnataka 560008 Map

About the Role

Futurehook Private Limited specialises in home automation and home theatre integration, delivering smart home solutions and integrated control systems. We are looking for a confident, proactive and customer-oriented Pre-Sales & Post-Sales Executive to support our sales and customer relationship activities. The role involves cold calling, lead generation, customer follow-ups, sales coordination and post-sales communication to ensure a positive customer experience.

Key Responsibilities

  • Make outbound cold calls to prospective customers and generate business leads.
  • Introduce the company's home automation and home theatre solutions to potential customers.
  • Understand customer requirements and identify potential sales opportunities.
  • Follow up on enquiries and prospective customers.
  • Schedule customer meetings and coordinate with the sales team.
  • Conduct post-sales calls to collect feedback and check customer satisfaction.
  • Follow up with customers regarding project progress, installation and service requirements.
  • Coordinate with technical and service teams to address customer queries.
  • Maintain customer databases, call records and follow-up schedules in the CRM.
  • Identify opportunities for repeat business, referrals and improved customer engagement.

Requirements & Tech Stack

  • Excellent verbal communication in English, Kannada and Hindi is mandatory.
  • Strong interpersonal skills and confidence in speaking with customers.
  • Comfortable with cold calling, outbound sales and regular follow-ups.
  • Good listening, persuasion and customer-handling skills.
  • Basic computer proficiency including MS Excel, email and CRM tools.
  • Good organisational skills and the ability to maintain accurate records.
  • Willingness to learn about home automation and home theatre solutions.

Qualifications

  • BBA / B.Com / B.A. / MBA (Marketing) or any relevant degree.
  • Candidates from other educational backgrounds may also apply if they demonstrate excellent communication and customer-handling skills.
  • Freshers and candidates with up to one year of experience are encouraged to apply.

Compensation: 20,000 - 25,000 per month.

Location: Bengaluru, Karnataka.

How to Apply: Interested candidates can share their updated resumes via WhatsApp at +91 9746416666 .

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