Affinity Placement Analyst

About the Role

The 17-month Corporate Risk & Broking Graduate Development Program offers a blend of orientation, structured onboarding, hands-on experience, and professional development. This program aims to equip graduates with broad industry knowledge, practical skills, and a strong network, while fostering deeper expertise in their assigned business area.

WTW Affinity & Programs is a global business unit focused on providing end-to-end Affinity insurance solutions for organizations whose core business is not insurance. The Affinity strategy targets global prospects with multi-country clients and a high volume customer base, encompassing segments like travel insurance, franchise networks, vertical SaaS customers, commercial auto, warranty, AI insurance, and other embedded insurance offerings.

This role is suitable for individuals interested in process engineering and automation across sales, broking, and account servicing functions. As a growing unit, the Affinity team seeks candidates with an entrepreneurial mindset and a commitment to being multi-disciplinary. Success requires comfort with ambiguity, the ability to structure nuanced solutions, and a disciplined, systems-oriented approach to problem-solving.

• Start Date: August 2nd, 2027
• Locations: New York City & Chicago
• Work Authorization: Candidates must be currently authorized to work in the United States and will not require sponsorship now or in the future.

Key Responsibilities

• Designing structured and scalable operating processes across the insurance value chain
• Supporting the design, execution, launch, and expansion of Affinity programs
• Designing (not coding) embedded insurance software requirements and customer purchase flows, including workflow mapping and user experience considerations
• Supporting process automation initiatives, including sourcing, evaluating, and implementing AI-based tools to enhance quoting, underwriting intake, servicing, and reporting
• Delivering customer-facing service and communication via phone and email to assist with application navigation, coverage clarification, and general servicing needs
• Developing structured marketing and business development materials to clearly communicate complex insurance solutions
• Supporting account teams in acquiring new clients by identifying prospects and maintaining engagement throughout the sales cycle
• Collaborating across Affinity and WTW client delivery teams to build scalable servicing capabilities
• Developing and nurturing relationships with WTW Broking, Sales, and Operational leadership, as well as building an external industry network
• Staying informed on emerging market trends, AI developments, and industry innovations to enhance client solutions
• Passing required state insurance licensing exams

Requirements & Tech Stack

• Proficient with Microsoft Office Suite, particularly Excel and PowerPoint

Qualifications

• Bachelor’s degree with a minimum of 3.0 GPA
• Date of Graduation between May 2026 – May 2027
• Preferred Majors: Computer Science, Risk Management, Business, Finance, Economics, Accounting, Liberal Arts, Mathematics
• Strong automation and process design skills
• Excellent written & verbal communication skills
• Comfortable engaging with customers and clients over the phone and via email
• Ability to organize information and develop structured marketing materials
• Exceptional interpersonal and collaboration skills
• Effective time management and organizational skills
• Strategic thinker with the ability to see the bigger picture, managing a broad portfolio of prospect/client relationships

Compensation And Benefits

• Hourly Rate: $37.00hr – $40.00hr USD
• Eligible for overtime.
• Company Benefits: Includes Health and Welfare Benefits, Leave Benefits, and Retirement Benefits. Eligibility requirements apply.