Medical Assistant Multidisciplinary Clinics

Job Title: Medical Assistant Multidisciplinary Clinics

About the Role

The Medical Assistant (MA) provides clinical support to patients and assists care providers with clinical and administrative support.

• Location/Dept: Multidisciplinary Clinics
• Job Details: 1.0 FTE; 40 hours/week - eligible for benefits
• Shift: Monday through Friday from 7:30 am - 4:00 pm

Key Responsibilities

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment. Conducts quality checks.
• Provides general office support including phone and fax management.
• Serves as the preceptor for new staff, including orientation, education, skill validation, tracking, assessment, and monitoring progress.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures, and complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Reports areas of concern to next care provider.
• Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope.
• Assists in balancing workloads, coordinates and maintains clinic flow by coordinating with providers, and monitoring patient flow.
• Provides phlebotomy.
• Completes lab test follow-up and medical record documentation.
• Prepares and completes medical record for visit by recording patient information, treatment, and test results. Assists with patient “MyChart” enrollment.
• Participates in the standardized education of patients through written instructions and answering questions as directed by provider.
• Independently initiates referrals and insurance pre-authorizations.

Requirements & Tech Stack

• High School diploma or GED
• Graduation from accredited Medical Assistant Program.
• Basic Life Support certification.

Qualifications

• Required Experience: None