HIM Operations Specialist I

Key Responsibilities

• Accurately upload/index outside records using applicable software, routing documentation to the clinician as appropriate.
• Create or select the appropriate patient, encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
• Incorporate internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery, or importing into the EHR according to HIM procedures, while meeting established benchmarks for quality, accuracy, and productivity.
• Apply knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
• Analyze the content of the medical record for missing documentation and signatures.
• Assign/edit medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations such as DNV, TJC, CMS, Medical Staff Bylaws, and organizational policies.
• Provide support and education to clinicians regarding record completion activities.
• Collaborate with Data Integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction.
• Notify appropriate leadership for quality review and privacy investigation.
• Ensure clarity, legibility, and position of scanned documents are readable by the end-user or indicate best quality.
• Serve as a point of contact for record completion support for clinicians and other providers.

Requirements & Tech Stack

• Proficient computer and keyboarding skills.
• Ability to learn new computer software systems such as Epic, OnBase, Solarity, Microsoft Office, and legacy archives.
• Experience with electronic communication and meeting platforms such as Teams.

Qualifications

• High School Graduate or Equivalent.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
• Ability to work collaboratively in a diverse team environment with openness and respect to learn, create, and problem-solve.
• Ability to adapt to a fast-paced environment and transition to switching tasks without issue while maintaining quality and accuracy.
• Ability to learn when receiving constructive feedback and taking personal ownership for success.
• Strong interpersonal and communication skills.
• Ability to safeguard protected health information (PHI).
• Basic knowledge of HIPAA.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.
• Sits most of the workday.
• Ability to perform repetitive functions and hand movements in a normal office environment.