Associate Clinical Specialist

About the Role

This is a field-based position in the Cardiac Rhythm Management (CRM) division, focusing on innovative technologies to improve treatment for heart arrhythmias.

Key Responsibilities

• Act as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide comprehensive engineering, sales, education, and clinical support for CRM products in response to field inquiries.
• Demonstrate a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Provide regional case coverage.
• Develop, lead, and/or facilitate training sessions and programs on CRM products for healthcare professionals.
• Provide back-up support to the Cardiac Rhythm Team in areas including:
• Sales support
• Regional training seminars
• Clinical studies/data collection
• Troubleshooting
• New product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership for less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.

Requirements & Tech Stack

• Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience.
• 0-2+ years of related experience or a program certification from an accredited cardiac training program.
• Must possess certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication skills.
• Excellent interpersonal, presentation, analytical, and organizational abilities.
• Ability to meet deadlines effectively.
• Detail-oriented and capable of working independently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers.
• Capable of managing multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including experience with Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs.