Merchendise Associate
The TJX Companies, Inc.
New Orleans, LA0–2 yrs2h agovia LinkedIn
About the Role
Responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store.
Key Responsibilities
- Role models established customer experience practices.
- Supports and embodies a positive store culture.
- Accurately rings customer purchases/returns and counts change.
- Promotes credit and loyalty programs.
- Maintains and upholds merchandising philosophy and standards.
- Accurately processes and prepares merchandise for the sales floor.
- Initiates and participates in store recovery.
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and the entire store.
- Provides and accepts recognition and constructive feedback.
- Adheres to all labor laws, policies, and procedures.
- Supports and participates in store shrink reduction goals and programs.
- Participates in safety awareness and maintains a safe environment.
- Other duties as assigned.
Requirements & Tech Stack
- Customer service skills
- Communication skills
- Organizational skills
- Attention to detail
- Multi-tasking
- Ability to respond appropriately to changes in direction or unexpected situations
- Ability to lift heavy objects with or without reasonable accommodation
- Ability to work effectively with peers and supervisors
- Flexible schedule
- Retail customer experience (preferred)
Qualifications
Starting pay range: USD $12.75 to $13.25 per hour.
Actual starting pay is determined by relevant skills, qualifications, and experience.