Front Desk Representative
Kisco Senior Living
Rockville, MDFresher1h agovia LinkedIn
About the Role
The Front Desk Representative at The Preston provides exceptional customer service via the front desk to establish a warm, secure, and friendly atmosphere in the community.
Key Responsibilities
- Monitor residents and guests coming in and out of the community
- Assist residents with requests as needed
- Answer incoming calls
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
Requirements & Tech Stack
- Excellent customer service skills
- 6 months to 1 year of front desk, receptionist, or resident relations experience
- Basic competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and custom applications
- Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
Qualifications
- High school diploma or GED preferred
- Senior Living experience a plus
- Hotel experience a plus
Compensation & Benefits
- Pay: $19.20-$22.60/hr DOE
- A free meal per shift
- Healthcare Benefits including Vision & Dental (Full-time only)
- Matching 401k (Full-time only)
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities