Guest Service Specialist

Mister Car Wash

El Paso, TXFresher1h agovia LinkedIn

About the Role

Mister Car Wash is seeking a Guest Service Specialist (GSS) to join their team. This role is focused on delivering exceptional customer service and being the face of the brand.

Key Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and Unlimited Wash Club membership.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Qualifications

  • Enjoy making meaningful connections with customers.
  • Excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Open to feedback and learning new things.
  • Consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet.
  • Have the strength to lift what’s needed.

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