Medical Assistant, Pediatrics

About the Role

Medical Assistants (MA) in the medical office setting support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintain accurate documentation, and provide administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice, under supervision, and in alignment with Mercy's mission and standards of care.

Position Details

• Role: Medical Assistant - Pediatrics
• Location: Mercy Pediatrics - Tesson Ferry Clinic, St. Louis, MO
• Employment Type: Full-Time (36 Hours per Week)

Key Responsibilities

• Greet, room, and prepare pediatric patients for examinations and procedures.
• Obtain and accurately document vital signs, medical histories, medication updates, and patient information.
• Complete Advanced Standard Rooming as applicable in the primary care setting.
• Assist providers during patient examinations and clinical procedures.
• Perform basic diagnostic testing, including urine dipsticks, glucose testing, and EKGs, as deemed competent.
• Document care accurately and timely within the electronic health record.
• Reinforce patient education provided by the physician or nurse.
• Maintain exam room cleanliness and ensure adequate clinical supplies are available.
• Coordinate diagnostic testing, referrals, and follow-up appointments.
• Assist with front office responsibilities, including answering phones, patient check-in/check-out, scanning, and fax management.
• Participate in quality improvement initiatives and department meetings.
• Follow all infection prevention, patient safety, and regulatory guidelines.
• Perform additional duties within the Medical Assistant scope of practice as assigned.

Requirements & Tech Stack

• Minimum Qualifications:
• High school diploma or equivalent.
• Ability to successfully complete Mercy's MA Clinic Academy training program upon hire.
• Preferred Qualifications:
• Graduate of an accredited Medical Assistant program.
• One year of experience in an outpatient, ambulatory, pediatric, or primary care setting.
• Basic Life Support (BLS) certification.
• Skills & Qualifications:
• Excellent communication and interpersonal skills.
• Ability to work effectively with pediatric patients and their families.
• Strong organizational skills and attention to detail.
• Proficiency with electronic health records and clinical documentation.
• Ability to multitask in a fast-paced clinical environment.
• Commitment to patient-centered care and professional growth.
• Demonstrates understanding and respect for the diverse populations served.

Work Environment

• Fast-paced outpatient pediatric practice with frequent patient and family interaction.
• Requires standing, walking, lifting, and utilization of clinical equipment throughout the workday.
• Exposure to infectious materials in a healthcare environment; appropriate PPE provided.

Physical Requirements

• Ability to push, pull, and/or lift up to 50 pounds regularly.
• Ability to stand and walk for prolonged periods during shifts.
• Frequent bending, kneeling, reaching, squatting, twisting, and gripping required to perform daily duties.