(USA) Freight Flow Associate-2
Sam's Club
Key Responsibilities
- Complies with company policies, procedures, and standards of ethics and integrity.
- Operates forklift following company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
- Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners.
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility.
- Manages inventory flow following company policy and procedures for utilizing equipment appropriately.
- Works inventory exceptions, corrects shelf capacities, and completes and retains required paperwork, logs, and other documentation.
- Provides member service by acknowledging the member, identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Maintains the safety of the facility according to company policies and procedures.
- Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
- Ensures club pickup orders are filled by assisting with picking throughout the day and staging.
- Tracks goods, maintains instock levels, and controls shrinkage in a timely manner.
- Reports poor inventory practices and low instock levels in assigned areas.
- Uses inventory tools and equipment in safe and correct ways.
- Operates and maintains forklifts in safe and correct ways.
- Reports poor or unsafe conditions or practices in assigned areas.
- Notifies management when forklifts are not in proper working order.
- Proactively identifies customers who need help and assists them with technology services and items.
- Models and helps others with technology services.
- Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem.
- Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.
- Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
- Creates opportunities for all associates to thrive and perform.
- Helps to attract the best talent.
- Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
- Strengthens the team by helping, developing, and mentoring others.
- Recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Models Walmart values to support and foster culture.
- Holds oneself and others accountable.
- Supports Walmart's goal of becoming a regenerative company.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams' ability to deliver on purpose.
- Displays curiosity and a desire to learn.
- Takes calculated risks and demonstrates courage and resilience.
- Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
Requirements & Tech Stack
- Forklift Certification
- Ability to safely utilize pallet jacks
- Customer Service Experience (Preferred)
- Retail Experience (Preferred)
- Supervising a team (Preferred)
Qualifications
- Must be 18 years of age or older.
- 90 days of prior experience with Forklift Certification.