Billing Assistant
Republic Services
About the Role
The Billing Assistant performs routine billing and data entry functions with direct supervision. The role is responsible for the timely and accurate entry of new and updated customer contracts into the Company’s systems and preparing accurate and timely bills to customers based on service contract terms.
Key Responsibilities
- Enter new and updated customer contracts into the system and update existing customer contracts as needed.
- Compare data entered to source documentation for accuracy and completeness.
- Scan source documents as PDFs into the document storage system.
- Ensure accurate and complete data is entered appropriately and make corrections when needed.
- Gather and summarize supplemental billing information to accommodate customer billing requirements.
- Transmit digital customer billing invoices to customers and/or upload billing information into customer payment platforms.
- Ensure all billing-related documents are properly stored and accessible in accordance with company policies.
- Perform other non-essential duties as assigned or may be necessary.
Requirements & Tech Stack
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Qualifications
- Strong organizational skills and the ability to work in a high-volume environment.
- Ability to check accuracy and spot errors in billing information.
- Knowledge of basic computer functions.
- Eagerness to learn new skills, adapt to new systems and processes, and possess a positive attitude in a fast-paced environment.
- Willingness to learn and assist in resolving simple billing issues and discrepancies.
- Good verbal and written communication skills.
- Ability to work well within a team, following directions and offering support where needed.
Minimum Requirements
- 0 - 2 years of experience in entering, maintaining, and validating service and billing data and preparing customer invoices.