DLX Project Management Apprenticeship

About the Role

The DLX Project Management Apprentice will assist with managing and coordinating key digital transformation initiatives. Through hands-on involvement in transformative projects like Salesforce Education Cloud implementation and change management strategies, the apprentice will gain valuable experience in project management and digital innovation.

Key Responsibilities

• Project Coordination: Collaborate with stakeholders to track and manage timelines, resources, and deliverables for key DLX initiatives.
• Business Analysis: Support the evaluation of current processes and recommend improvements to align with institutional goals.
• Data Management: Compile, analyze, and present data related to project outcomes and student experiences.
• Technology Adoption: Facilitate workshops and training sessions to encourage staff adoption of digital tools, such as Salesforce and AI-based learning systems.
• Documentation and Reporting: Maintain accurate project records, create user guides, and generate status reports for leadership.

Key Projects & Deliverables

• Salesforce Education Cloud Implementation Project: Assist in creating and managing project plans, coordinating with cross-functional teams, and ensuring timely delivery.
• Project Management of Key Initiatives: Develop project plans, including Gantt charts and risk mitigation strategies, and ensure alignment with University objectives.
• Change Management Strategy: Collaborate with the DLX team to design and execute change management plans for Salesforce implementations, focusing on user training and adoption.
• Project Documentation and Reporting: Maintain detailed documentation, including meeting minutes, action items, and progress reports, ensuring transparency and accountability.
• Communication Plan Development: Create and manage communication plans for key projects to ensure effective updates for stakeholders and leadership.

Requirements & Tech Stack

• Influence: Ready to learn how to challenge the status quo with soft skills. Not intimidated to influence those of higher authority or age.
• Collaborative mindset with a proactive approach to problem-solving.
• Familiarity with IT processes such as SDLC Software Development Life Cycle.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines.
• Excellent communication skills, with experience in creating reports and documentation.
• Proactive Go Getter!

Preferred Qualifications

• Enrolled in a program such as Business Administration, Information Systems, Project Management, Data Analytics, or Computer Science.
• Completion of courses in project management, data analytics, or communication-focused areas.
• Proficiency in tools like Microsoft Excel, PowerPoint, SharePoint, and project management software such as Asana.
• Familiarity with Salesforce or other CRM platforms.
• Knowledge of project management methodologies and tools (e.g., Agile, Trello, Jira).

Working Conditions

• Attend periodic staff meetings.
• Must sign a confidentiality agreement.
• University computer and system access (e.g., Salesforce, Colleague).
• Fully Remote with opportunities for independent and team-based work.

Position Details

• Pay: $16.25/hr
• Hours per week: 10 hrs
• Start Date: 8/24/2026
• End Date: 4/16/2027