Claims Adjuster Trainee
Progressive Insurance
Texas, United StatesFresher47m agovia LinkedIn
About the Role
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is a hybrid role, working in-office two days selected by local leadership and three days remotely or in-office for a period of 12 months. After this period, office days will vary based on business need. You will be supported by a collaborative team and ongoing coaching from leaders.
Key Responsibilities
- Resolve a full caseload of claims efficiently.
- Manage the claims process from start to finish.
- Determine coverage.
- Determine liability (who’s at fault for the damages).
- Interview customers, claimants, and witnesses.
- Partner with appraisers/estimators to manage vehicle repairs.
- Negotiate with customers and other insurance carriers.
- Resolve claims.
Requirements & Tech Stack
- Three years of work experience OR
- Bachelor’s degree OR
- Two years work experience and an associate degree
Qualifications
- Ability to build relationships with customers over the phone.
- Ability to work in a fast-paced environment.
- Willingness to learn insurance, including property damage and insurance contracts.
- Ability to confidently and independently adjust claims upon completion of training.
- Authorized to work for any employer in the U.S. without sponsorship.
Schedule during training: Monday - Friday, 8:30am - 5:30pm.
Schedule after training: Monday - Friday, 8am - 5pm, 8:30am - 5:30pm, or 9am - 6pm.
Location: 19219 KATY FWY HOUSTON, TX 77094
Compensation
- During training: Paid hourly rate based on annual salary.
- Upon completion of training: Salary ranging from $54,000 - $57,500/year.
- Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance.