Phlebotomist

Key Responsibilities

• Perform venipuncture to collect plasma from donors, monitor the pheresis process, and follow Standard Operating Procedures (SOPs).
• Execute all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect, in compliance with SOPs.
• Conduct venipuncture on donors to initiate the pheresis process, adhering to SOPs and Food & Drug Administration (FDA) guidelines.
• Evaluate donor vein performance, identify potential issues, and implement corrections to optimize donation time, product quality, and donor safety.
• Adjust the donation process to ensure efficiency and a positive donor experience.
• Educate new donors on therapeutic products, screening processes, health screening tests, appointment systems, donation fees, center policies, and nutrition.
• Address donor questions accurately and professionally.
• Maintain vigilance for donor reactions and provide assistance or notify appropriate staff.
• Utilize a Personal Digital Assistant (PDA) to record incidents during the pheresis process, including machine alerts, volume variances, and donor adverse events.
• Perform calibrations and verify equipment maintenance as per SOPs.
• Respond to and resolve complex equipment alarms and donor issues.
• Troubleshoot equipment failures, create incident documentation, and manage equipment removal or replacement.
• Monitor donor flow to ensure continuous turnover and report issues to a Group Leader or Supervisor.
• Collect arm samples or whole blood samples from donors for testing.
• Accurately record donor data in the electronic donor information management system according to SOPs.
• Understand policies and procedures for hyper immune programs, if applicable.
• Maintain a clean and efficient work environment, ensuring adequate supplies and forms.
• Adhere to all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
• Promote safety in all actions.
• Maintain confidentiality of personnel, donor, and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required based on organizational discretion.
• Perform other assigned job-related duties.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months of experience in a medical or health care environment preferred, or an equivalent combination of education and experience.

California-Specific Requirements (if applicable)

• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR
• Current Registered Nurse by the State of California.

Note: Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.