Mega For Voice Process and Semi Voice Process
Alorica
Bengaluru0–3 yrs57m agovia Naukri
Walk-in drive · Sat 24 Oct · 9.00 AM - 2.00 PM
No 51-64, 5A, A Wing, Block 12, Pritech Park Sez, Suvery, 4, Bellandur, Bengaluru, Karnataka 560103 Map
Company: Alorica
About the Role
Join an exciting and collaborative environment alongside a diverse team of experienced professionals committed to career growth.
What We Offer
- Unlimited referral bonuses
- Performance bonuses
- Statutory and above-statutory benefits
- Fully paid training from day one
- On-site cafeteria
- One-way transportation (8:00 PM to 6:00 AM)
- Free parking
- Wellness activities and skill development programs
Key Responsibilities
- Provide timely and effective resolutions to customer inquiries via voice, ensuring accurate information.
- Always maintain a high level of professionalism.
- Handle escalated cases with diplomacy and professionalism.
Requirements & Tech Stack
- Willingness to work fully on-site in Bengaluru (no remote or hybrid option).
- Familiarity with Microsoft Windows and web-based applications (or willingness to learn).
- Ability to navigate multiple browser tabs simultaneously.
Qualifications
- Advanced level of English proficiency.
- Minimum of 10+2 years of formal education.
- Full-time availability.
- Required documentation (education certificates, PAN card, Aadhaar card, experience letters if applicable).
- Strong communication and interpersonal skills.
- Ability to multitask and work with urgency.
- Positive, solution-oriented mindset.
- Ability to understand and empathize with customer concerns.
- Strong teamwork skills and ability to thrive in a collaborative environment.
- Previous experience in a call center or customer service is preferred (training will be provided).
Walk-in Details
- Address: Alorica India, 12th Block, 10th floor( T), Eco Space, Bellandur, Bangalore
- Timings: 11:00 AM to 2:00 PM