Parking Services Revenue Representative

Port of Seattle

About the Role

This position provides customer service and collects revenue from customers using the parking garages at SEA airport.

Key Responsibilities

• Provide customer service in the parking facility.
• Collect revenue from individuals exiting the parking facility.
• Drive for extended periods to conduct nightly inventory of all parked vehicles using drive-through automated technology.
• Assist customers in the parking garage as part of the Ambassador Program with various questions and concerns.
• Work an unscheduled part-time position requiring a variety of shifts to cover operational needs.

Requirements & Tech Stack

• Customer Service Experience
• Ability to lift up to 30lbs (with or without reasonable accommodation).
• Cashiering Experience (desired, 6 months or more).
• Problem Solving in a high-volume, fast-paced environment.
• Equity Commitment: Apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.
• Technological Skills: Use of a 10-key adding machine, electronic cash register, and computer keyboard during each shift.
• Customer Service Skills: Effectively provide a high level of customer service and problem-solving in a fast-paced environment.
• Cash Handling Abilities: Counting dues, providing accurate change, and accountability for monies received.

Additional Requirements

• Valid Washington State Driver's License (or ability to obtain one) for local travel.
• Willingness and ability to work all assigned shifts, including weekends and holidays, for a 24/7 facility.
• Ability to work 80%-100% of the shift walking outdoors in various weather conditions or driving a customer service vehicle.
• Potential exposure to vehicle and exhaust fumes.
• Must establish residency in Washington State within 30 days of employment.
• Eligibility for overtime pay.
• Compliance with all work rules, safety, and Personal Protective Equipment (PPE) requirements.
• Must pass a Transportation Security Administration (TSA) background check and an FBI criminal history background check.
• Employment contingent upon obtaining a Port of Seattle ID badge.
• Position is represented by Teamsters union, Local 117.

Salary

• Minimum Salary: $26.13

Benefits

This role is eligible for overtime pay.

Union represented employees should refer to the Collective Bargaining Agreement for specific benefit information.

• Healthcare: Medical, Dental, and Vision Care.
• Paid Vacation: Approximately four weeks per year, increasing with tenure.
• Paid Sick Leave: At least one hour of sick leave for every 40 hours worked.
• Holidays: More than ten days per year.
• Pension/Retirement Plans: Pension and additional savings plans.
• Getting to Work: Subsidized parking, low-cost public transit card, hybrid work arrangements (if applicable).
• Parental Leave: Six weeks paid leave.
• Development: Tuition reimbursement, training, stretch assignments, internal internships.