WFA Processor
Tata Consultancy Services
Job Title: WFA Processor
Location: Hyderabad
Work Type: Work from Office (No Hybrid, No Remote, No Work from Home)
Shift Timing: Comfortable with night (US) & rotational shifts
About the Role
The Workforce Administration (WFA) Team Member supports Employee Data Management and Hire-to-Retire operations by executing transactional activities with high accuracy. The role ensures timely processing of employee data and payroll-related transactions while maintaining compliance and SLA adherence in a global HRO environment.
Key Responsibilities
- Process employee data management transactions with high accuracy
- Handle simple to moderately complex payroll-related updates within Hire-to-Retire lifecycle
- Maintain employee records in HR systems ensuring data integrity
- Coordinate with HR, payroll, and upstream/downstream stakeholders
- Ensure adherence to SLAs, compliance, and audit requirements
- Support reporting and documentation activities
Requirements & Tech Stack
- Tools & Systems: Oracle (Must)
- Key Skills & Competencies:
- High attention to detail
- Strong communication skills
- MS Office and Excel proficiency
- Basic understanding of HR and payroll processes
- Stakeholder Interaction: HR teams, Payroll teams, Employees, Operations teams
- Success Metrics / KPIs:
- Transaction accuracy
- SLA adherence
- Data quality
- Turnaround time
Qualifications
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Bachelor’s degree
- 2+ years of experience with at least 1 year in employee data management or HR operations
Mandatory Requirements for Interview
- An EPCN number is mandatory for eligibility. To generate your EPCN:
- Visit https://ibegin.tcs.com/iBegin/
- Click to login.
- Click New user (Register with us).
- Select "BPO" in areas of interest and complete the registration.
- Your TCS no. (starting from EP2025XXXX) will be generated upon completion.
- The EP number will be sent to your personal e-mail ID.
- Mandatory Documents to Carry:
- Registered EP ID
- TCS Online Application Form
- Hard Copy of Resume
- 2 Copy Recent Passport Size Photographs
- Original and 2 photocopy of Govt. ID proof (Aadhaar Card or PAN Card)