WFA Processor

Tata Consultancy Services

Hyderabad, Telangana, India1–4 yrs1h agovia LinkedIn

Job Title: WFA Processor

Location: Hyderabad

Work Type: Work from Office (No Hybrid, No Remote, No Work from Home)

Shift Timing: Comfortable with night (US) & rotational shifts

About the Role

The Workforce Administration (WFA) Team Member supports Employee Data Management and Hire-to-Retire operations by executing transactional activities with high accuracy. The role ensures timely processing of employee data and payroll-related transactions while maintaining compliance and SLA adherence in a global HRO environment.

Key Responsibilities

  • Process employee data management transactions with high accuracy
  • Handle simple to moderately complex payroll-related updates within Hire-to-Retire lifecycle
  • Maintain employee records in HR systems ensuring data integrity
  • Coordinate with HR, payroll, and upstream/downstream stakeholders
  • Ensure adherence to SLAs, compliance, and audit requirements
  • Support reporting and documentation activities

Requirements & Tech Stack

  • Tools & Systems: Oracle (Must)
  • Key Skills & Competencies:
  • High attention to detail
  • Strong communication skills
  • MS Office and Excel proficiency
  • Basic understanding of HR and payroll processes
  • Stakeholder Interaction: HR teams, Payroll teams, Employees, Operations teams
  • Success Metrics / KPIs:
  • Transaction accuracy
  • SLA adherence
  • Data quality
  • Turnaround time

Qualifications

  • Minimum 15 years of regular, full-time education (10 + 2 + 3)
  • Bachelor’s degree
  • 2+ years of experience with at least 1 year in employee data management or HR operations

Mandatory Requirements for Interview

  • An EPCN number is mandatory for eligibility. To generate your EPCN:
  • Visit https://ibegin.tcs.com/iBegin/
  • Click to login.
  • Click New user (Register with us).
  • Select "BPO" in areas of interest and complete the registration.
  • Your TCS no. (starting from EP2025XXXX) will be generated upon completion.
  • The EP number will be sent to your personal e-mail ID.
  • Mandatory Documents to Carry:
  • Registered EP ID
  • TCS Online Application Form
  • Hard Copy of Resume
  • 2 Copy Recent Passport Size Photographs
  • Original and 2 photocopy of Govt. ID proof (Aadhaar Card or PAN Card)

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