Front office

About the Role

This is a full-time, on-site Front Office role located in Kakori. The Front Office team member will greet visitors, manage incoming phone calls, and handle appointment scheduling to ensure smooth daily operations.

Key Responsibilities

• Greet visitors
• Manage incoming phone calls
• Handle appointment scheduling
• Maintain a tidy reception area
• Assist with basic administrative tasks
• Direct clients or visitors to the appropriate departments
• Provide courteous customer service
• Answer inquiries
• Maintain accurate records of appointments and visits
• Collaborate with other staff members to support efficient office workflow

Requirements & Tech Stack

• Customer Service
• Receptionist Duties
• Clear verbal Communication
• Phone Etiquette
• Appointment Scheduling
• Basic record-keeping

Qualifications

• Strong customer-facing skills
• Professional communication abilities
• Organizational skills related to front office operations
• Proficiency with office software (beneficial)
• Attention to detail (beneficial)
• Ability to manage multiple tasks calmly and efficiently (beneficial)
• Prior experience in a front office, reception, or customer-facing role (preferred)
• High school diploma or equivalent (preferred)