SAP BASIS

Key Responsibilities

• Perform day-to-day SAP Basis administration and operational support across ECC, S/4HANA, and related SAP systems.
• Support RISE with SAP / S/4HANA Cloud Private Edition environments and coordinate activities with SAP ECS/RISE teams.
• Manage and monitor SAP system availability, performance, background jobs, work processes, dumps, locks, RFCs, and interfaces.
• Perform system start/stop, client administration, transport management, and system refresh/copy activities.
• Support SAP kernel upgrades, Support Package/Stack upgrades, SPS updates, and SAP Notes implementation.
• Perform SAP HANA administration activities, including monitoring, performance analysis, backup coordination, and troubleshooting.
• Coordinate infrastructure-level activities such as OS, database, backup, restore, patching, and maintenance with SAP RISE/ECS teams.
• Raise and manage SAP support cases/service requests, including follow-up with SAP until resolution.
• Support planned maintenance, upgrades, migrations, and Production cutover activities.
• Perform proactive system monitoring, capacity/performance analysis, and issue resolution.
• Support High Availability, Disaster Recovery, and Business Continuity activities.
• Work with functional, development, security, integration, and infrastructure teams to troubleshoot SAP issues.
• Follow change, incident, and problem management processes and maintain operational documentation/SOPs.
• Provide support for critical Production incidents and participate in on-call/weekend activities where required.

Requirements & Tech Stack

• Strong hands-on experience in SAP Basis Administration.
• Experience supporting SAP ECC and S/4HANA landscapes.
• Hands-on knowledge of RISE with SAP / SAP S/4HANA Cloud Private Edition.
• Good understanding of the shared responsibility model between customer/partner and SAP ECS in a RISE landscape.
• Strong knowledge of SAP HANA Database administration and monitoring.
• Experience with SAP Solution Manager and/or SAP Cloud ALM.
• Experience with SAP system upgrades, kernel upgrades, patching, migrations, and system refreshes.
• Strong understanding of TMS, RFC, SAP Notes, background jobs, spool, dumps, locks, and performance monitoring.
• Experience in coordinating SAP-managed cloud activities through SAP for Me / service requests and support cases.
• Good understanding of HA/DR, backup/recovery, security, SSL certificates, and connectivity.
• Knowledge of hyperscalers such as Microsoft Azure, AWS, or Google Cloud would be an advantage.
• Strong troubleshooting, communication, and stakeholder-management skills.

Qualifications

• SAP Basis/S/4HANA or RISE-related certification.
• Experience with SAP BTP connectivity and Cloud Connector.
• Experience in SAP migrations from on-premise environments to RISE with SAP.
• Knowledge of ITIL-based Incident, Problem and Change Management processes.
• Experience working in large global SAP landscapes and Production support environments.