Guest Service Associate

Courtyard by Marriott

Amravati, Maharashtra, IndiaFresher2h agovia LinkedIn

About the Role

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. The role is focused on building a memorable and unique experience for guests, with food and drinks as part of the offering.

Key Responsibilities

  • Setting tables
  • Communicating with the kitchen
  • Interacting with and serving guests
  • Cleaning work areas and supplies
  • Making transactions feel like part of the experience

Requirements & Tech Stack

No specific tech stack mentioned.

Physical Demands

  • Standing, sitting, or walking for an extended time.
  • Moving over sloping, uneven, or slippery surfaces.
  • Reading and visually verifying information on menus.
  • Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
  • Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications

  • High school diploma or G.E.D. equivalent.
  • Less than 1 year related work experience.
  • No supervisory experience.
  • No specific licenses or certifications required.

General Expectations

  • Creating a safe workplace.
  • Following company policies and procedures.
  • Upholding quality standards.
  • Ensuring uniform, personal appearance, and communications are professional.
  • Passionate about providing a guest experience that goes above and beyond.
  • Enjoy being part of a small yet ambitious team.
  • Love learning how to always improve.

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