Guest Service Associate
Courtyard by Marriott
About the Role
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. The role is focused on building a memorable and unique experience for guests, with food and drinks as part of the offering.
Key Responsibilities
- Setting tables
- Communicating with the kitchen
- Interacting with and serving guests
- Cleaning work areas and supplies
- Making transactions feel like part of the experience
Requirements & Tech Stack
No specific tech stack mentioned.
Physical Demands
- Standing, sitting, or walking for an extended time.
- Moving over sloping, uneven, or slippery surfaces.
- Reading and visually verifying information on menus.
- Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
- Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
Qualifications
- High school diploma or G.E.D. equivalent.
- Less than 1 year related work experience.
- No supervisory experience.
- No specific licenses or certifications required.
General Expectations
- Creating a safe workplace.
- Following company policies and procedures.
- Upholding quality standards.
- Ensuring uniform, personal appearance, and communications are professional.
- Passionate about providing a guest experience that goes above and beyond.
- Enjoy being part of a small yet ambitious team.
- Love learning how to always improve.


