Back Office Assistant

About the Role

The Back Office Assistant role is a full-time, on-site position based in Pune City. The individual will handle day-to-day back office operations, including data entry, record maintenance, document preparation, and support for internal reporting.

Key Responsibilities

• Coordinate with different departments to ensure accurate information flow.
• Assist with administrative tasks.
• Organize files and update databases.
• Respond to internal and external inquiries.
• Support customer service teams with necessary documentation.
• Help resolve basic operational issues.

Requirements & Tech Stack

• Proficiency in basic computer applications (e.g., MS Office, email, spreadsheets).
• Ability to prioritize tasks, manage time effectively, and work in a structured environment.

Qualifications

• Skills in Back Office Operations and Administrative Assistance.
• Strong Analytical Skills for handling data, reports, and problem-solving.
• Effective Communication skills for coordinating with teams and stakeholders.
• Customer Service skills for supporting client-facing teams and handling queries.
• Strong attention to detail and accuracy in data entry and documentation.
• Completion of secondary education; a diploma or degree in business, commerce, or a related field is an advantage.
• Prior experience in back office, administration, or operations support is preferred but not mandatory.