Web Content & UX Design Intern

About the Role

FNBO is seeking a motivated and curious Web Content & UX Design Intern to join the Digital Experience team for the summer. This role offers hands-on exposure to content management and user experience design within a leading financial institution. You will work with experienced designers, content strategists, and engineers to deliver polished, accessible digital experiences. This is an opportunity for a sophomore or junior student to apply classroom knowledge to real-world projects.

Key Responsibilities

• Content Management & Authoring: Assist with day-to-day content authoring, updates, and publishing within our CMS platform, ensuring accuracy, consistency, and adherence to brand standards.
• DAM Integration & Asset Management: Support the team in organizing, tagging, and maintaining digital assets within our Digital Asset Manager (DAM), improving asset discoverability and governance.
• Visual QA: Assist in QA-ing published web content against design specifications, flagging discrepancies and working with the team to resolve them.
• Wireframing Support: Assist senior designers in creating basic wireframes and user flows to support content updates and new page builds.
• Documentation: Contribute to the documentation of CMS components, content templates, and design patterns.
• Collaboration & Learning: Participate in team stand-ups, design reviews, and sprint ceremonies, gaining exposure to agile ways of working.

Requirements & Tech Stack

• Education: Currently pursuing a Bachelor's degree in Design, Human-Computer Interaction (HCI), Communications, Information Systems, or a related field. Sophomore or junior standing preferred.
• Design Fundamentals: Familiarity with UX/UI design principles and basic understanding of user-centered design concepts.
• Design Tools: Basic proficiency with design tools such as Figma, Adobe XD, or similar.
• Technical Aptitude: Comfort working with web-based platforms and content management systems; prior exposure to any CMS (WordPress, Squarespace, etc.) is a plus.
• Attention to Detail: Strong attention to detail, particularly when reviewing content and designs for accuracy and consistency.
• Communication: Good written and verbal communication skills with the ability to collaborate across teams.
• Curiosity & Initiative: Eagerness to learn, ask questions, and take on new challenges.

Nice to Have

• Exposure to Adobe Experience Manager (AEM) or enterprise-level CMS platforms.
• Familiarity with digital asset management concepts or tools.
• Basic understanding of HTML/CSS.
• Interest in financial services or fintech.

Work Environment

• Hybrid work capacity: balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week.
• The company provides tools and technology for seamless transitions between work environments.
• Work location is subject to change based on business needs.