Medical Assistant-Certified

Department: PCMG-MAIN | Pediatric Surgery

Location: Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Employee Type: Full-Time

Position Summary

The Medical Assistant - Certified works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Certified Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's, demonstrating professionalism, strong ethical conduct, and integrity. Interdepartmental collaboration, high standards of work performance, a positive attitude, and adherence to policies and procedures are essential.

Key Responsibilities

• Clinical Responsibilities:
• Measures and records vital signs, growth parameters, medical histories, and signs and symptoms into the electronic health record.
• Communicates patient-related information to the licensed health care provider.
• Performs electrocardiograms, pulmonary function tests, and other diagnostic testing within the Medical Assisting scope.
• Collects laboratory specimens (including blood specimens).
• Performs point of care testing.
• Prepares and administers medications with provider authorization, adhering to all regulations, guidelines, and policies for storage, mixing, disposal, inventory, and labeling.
• Performs routine screening tests.
• Assists the provider with exams.
• Removes sutures, changes dressings, applies bandages, and performs other first aid procedures.
• Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance.
• Disposes of bio-hazardous materials in accordance with OSHA safety standards and hospital policies.
• Demonstrates infection control standards related to hand washing and standard precautions, ensuring equipment in exam rooms is cleaned according to hospital policies.
• Follows Phoenix Children's and OSHA safety rules and procedures.
• Upholds HIPAA regulations.
• Administrative Responsibilities:
• Communicates prescriptions to pharmacies.
• Processes medication refills as directed by a provider and according to hospital policies.
• Obtains prior authorizations for medication.
• Obtains prior authorizations for DME.
• Screens telephone calls and takes accurate clinical messages within the Medical Assisting scope of practice and in accordance with Phoenix Children's policies.
• Returns patient calls with provider-directed instructions.
• Assists patients and providers in completing documentation and any other paperwork.
• Utilizes medication reconciliation tools within EHR.
• Cleans and restocks exam rooms.
• May serve as an eligible witness to cycle counting and wasting of controlled substances.
• Follows appropriate legal and ethical professional conduct.
• Remains up to date with certifications, company-mandated training, and professional development.
• May be required to float to other practices as needed by the hospital or requested by management.
• Performs miscellaneous job-related duties as requested.

Qualifications

• Current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting.