Portfolio Manager

Agnayi infra resources

Key Responsibilities

• Respond promptly to buyer enquiries from calls, WhatsApp, social media, property portals and walk-ins.
• Qualify leads by understanding each client’s budget, preferred location, property type and timeline.
• Schedule, coordinate and accompany clients on site visits and property tours.
• Present property features, amenities, pricing, payment plans and location advantages clearly and professionally.
• Follow up consistently with prospective buyers to build relationships and move them towards a decision.
• Maintain accurate records of leads, client conversations and follow-ups in the CRM.
• Prepare quotations, cost sheets, booking forms and other sales documents.
• Coordinate with the documentation, legal and finance teams on bookings, agreements and payments.
• Assist with property launches, exhibitions, open houses and promotional events.
• Share brochures, floor plans, videos and project updates with clients on time.
• Collect client feedback and share insights with the sales team to improve conversions.
• Stay updated on our projects, competitor offerings and the Gurgaon property market.
• Verify property details, pricing and availability before sharing them with clients.
• Support senior sales managers in meeting monthly targets and closing deals.

Requirements & Tech Stack

• Excellent spoken and written communication in English and Hindi.
• A confident, presentable and professional personality, comfortable meeting clients in person.
• Strong follow-up discipline, organisation and attention to detail.
• Basic knowledge of MS Excel, CRM tools and WhatsApp Business.
• Willingness to travel for site visits and work on weekends when required.

Qualifications

• 0–2 years of experience in sales, customer service or real estate; freshers with strong communication skills are welcome.
• Knowledge of the Gurgaon real estate market is a plus.