Process Associate

About the Role

We are looking for a self-motivated individual with a strong desire to learn new skills and contribute to the creation, design, maintenance, and delivery of legal and tax forms. The primary responsibility of this role is to replicate and maintain government agency tax forms supported within our tax compliance software products, while ensuring accuracy, quality, and compliance with established standards.

Key Responsibilities

• Learn and adhere to established form design procedures, ensuring compliance with government specifications, internal standards, and product requirements.
• Design, update, and maintain tax forms using Elixir DesignPro and other proprietary design tools.
• Ensure accuracy and quality while meeting project timelines and deliverables.
• Identify opportunities to improve processes, increase efficiencies, and support workflow automation.
• Leverage AI-powered tools and technologies to enhance productivity, streamline processes, and improve quality.
• Collaborate effectively within a team-based environment.
• Manage and prioritize multiple projects simultaneously.
• Demonstrate strong attention to detail, customer focus, communication skills, and the ability to work independently with minimal supervision.

Requirements & Tech Stack

• Bachelor's degree in Commerce, Taxation, Accounting, or a related field.
• 0-1 year of experience in taxation or a related domain.
• Strong willingness to learn and develop new skills.
• Ability to take ownership and deliver on commitments.
• Effective verbal and written communication skills.
• Ability to work independently as well as collaboratively within a team.
• Strong attention to detail and commitment to quality.

Preferred Qualifications

• Interest in learning and adopting AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to support day-to-day work.
• Proofreading and document review skills.
• Exposure to design, publishing, document formatting, or related software tools.
• Strong organizational and project management skills.
• Customer-focused mindset with a proactive approach to continuous improvement.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Join us and help shape the industries that move society forward.