Room Attendant / Housekeeper

About the Role

Responsible for the cleanliness and overall appearance of guest rooms and surrounding corridors. Respond courteously and pleasantly to guest needs and requests to make their stay as comfortable and enjoyable as possible.

Key Responsibilities

• Adhere to all Vision Hospitality Group, Inc. and property specific brand standards.
• Responsible for the cleanliness of guest rooms and public areas.
• Report any deficiencies in rooms or public areas, and all out-of-order equipment to the maintenance department.
• Make beds neatly with fresh linens.
• Pick up trash from the floor, remove and empty trash from waste cans.
• Clean mirrors and shelves.
• Wipe doorframes and furniture with a damp cloth.
• Dust light fixtures, windowsills, and baseboards.
• Arrange furniture properly.
• Responsible for the hallway in front of the room.
• Deep clean one room daily.
• Clean bathrooms, scrubbing basin, bathtub, toilet, and tile floor with a damp rag and detergent.
• Disinfect surfaces in the bathroom.
• Replenish supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories).
• Place clean towels on racks.
• Vacuum each room and hallway.
• Report to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed.
• Maintain a clean and attractive work area, uniform, and person.
• Possess knowledge of fire alarm and evacuation procedures.
• Be responsible for the security of guests, fellow associates, and hotel assets.
• Perform any other required duties as requested by the General Manager to aid in the better operation of the hotel, restaurant, lounge, and service to the guests.
• Keep confidential the business functions of the company, including but not limited to, financial status, customer/guest information, and associate issues.

Requirements & Tech Stack

• Flexible schedule
• Ability to work with diverse cultures and backgrounds
• Honest and work well with others
• Integrity, humility, and living by the Golden Rule
• Dedication, innovation, respect, drive for excellence, community-focused, spirit of service

Qualifications

• Outgoing personality
• Ability to stand/walk on feet for 8 hours and work in a restrictive space/environment.
• Eyesight-enabling vision both near and far.
• Ability to climb up and down stairs.
• Ability to speak in a clear, understandable voice and hear at a basic level.
• Ability to understand English.
• Ability to bend, stretch arms overhead and lift and/or carry up to 25 pounds.