International Patients Coordinator

About the Role

The International Patients Manager/Coordinator role is a coordination-based managerial position focused on the end-to-end coordination of international patients seeking medical opinions and treatment. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently. All interactions will be virtual.

Key Responsibilities

• Coordinate effectively between doctors and international patients.
• Provide complete and accurate medical information to help patients make informed decisions.
• Manage end-to-end support for international patients, including:
• Medical second opinion process
• Treatment planning
• Visa documentation guidance
• Travel and logistics coordination
• Maintain relationships and coordination with international business partners.
• Draft and respond to professional emails.
• Maintain and update Excel tracker sheets and patient records accurately.
• Ensure timely follow-ups and seamless communication throughout the treatment journey.

Requirements & Tech Stack

• English verbal and written communication skills (mandatory).
• Strong coordination and organizational abilities.
• Proficiency in MS Excel.
• Proficiency in email communication.

Qualifications

• Minimum 6 months of experience working with Hospitals.
• MBA (healthcare) or Nursing will be preferred.
• Ability to handle international clients professionally.
• Detail-oriented with strong follow-up skills.

Location: BTM layout

Working Hours: 10:30 AM - 7:30 PM (Monday - Friday), 10:30 AM - 3:00 PM (Saturday)

Budget: 25,000 - 45,000 INR (depends upon interview)

Interview: In-person at Bangalore office