
Order To cash
Genpact
About the Role
- Order to cash role
- Work location: Noida (Only work from office)
Key Responsibilities
- Understanding of all aspects of Cash allocation in accordance with customer remittances, including deep validation experience and report out to business.
- Cash Application: Allocating payments in accordance with customer remittances.
- Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables, including current ageing buckets.
- Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain.
- Create and update the Standard Operations Procedure and other updates received from time to time.
- Able to deal with clients for any query or information.
- Identify and resolve unidentified cash and manage end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions, and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Requirements & Tech Stack
- Good understanding of SAP, Oracle, & Excel.
- Able to navigate through PowerBi or other automated reports and dashboards.
Qualifications
- Any graduate with relevant exp. in cash apps and collections.
- Strong communication Skills (verbal and written).
- Strong analytical skills.
- Good experience in Order to Cash end-to-end processes.
- Experience of working with a real estate client will be a preference.