Order To cash

Genpact

Noida, New Delhi, Gurugram2–7 yrs5h agovia Naukri

About the Role

  • Order to cash role
  • Work location: Noida (Only work from office)

Key Responsibilities

  • Understanding of all aspects of Cash allocation in accordance with customer remittances, including deep validation experience and report out to business.
  • Cash Application: Allocating payments in accordance with customer remittances.
  • Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables, including current ageing buckets.
  • Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain.
  • Create and update the Standard Operations Procedure and other updates received from time to time.
  • Able to deal with clients for any query or information.
  • Identify and resolve unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions, and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.

Requirements & Tech Stack

  • Good understanding of SAP, Oracle, & Excel.
  • Able to navigate through PowerBi or other automated reports and dashboards.

Qualifications

  • Any graduate with relevant exp. in cash apps and collections.
  • Strong communication Skills (verbal and written).
  • Strong analytical skills.
  • Good experience in Order to Cash end-to-end processes.
  • Experience of working with a real estate client will be a preference.

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