Process Developer

About the Role

• Procurement operations - Process Developer at Genpact
• Work location: Noida (Work from office)
• Shift: Shift will begin at 6:00 AM (ANZ)

Key Responsibilities

• Manage requisition-to-purchase order activities.
• Perform procurement compliance checks.
• Coordinate with stakeholders for required approvals.
• Support supplier onboarding and query resolution processes.
• Manage all activities related to P&O, preferably from the healthcare industry.
• Receipt and verification of Purchase Requisition from Requestors.
• Purchase order preparation, issuance, and follow-up with suppliers for accurate and on-time delivery.
• Solve claims and queries from both requesters and suppliers.
• Create and maintain supplier catalogs and their contents.
• Review and validate SKU creation requests for completeness, accuracy, and adherence to defined master-data standards.
• Perform duplicate SKU checks and ensure adherence to SKU numbering, naming, and classification standards.
• Review supplier onboarding requests for completeness, accuracy, and compliance with established procurement and supplier-management policies.
• Support supplier registration through supplier portals, ERP systems, and other onboarding platforms.
• Perform validation of supplier master information and supporting documentation before supplier creation.
• Conduct duplicate supplier checks and coordinate resolution of potential duplicate records.
• Track supplier onboarding requests through approval workflows and follow up with internal stakeholders and suppliers on pending actions.
• Create or support creation of supplier master records in ERP (SAP, Coupa, Oracle) / procurement systems after all required approvals are obtained.
• Maintain contract templates and manage the contract approval flow of executed sourcing activities.
• Create and execute reports (standard and ad hoc).
• Extract information from various kinds of databases and build desired reports.
• Daily communication/interaction via email/phone with buyers, requesters, and their suppliers.
• Helpdesk Support - Collect and record systems/operational issues, maintain a log on helpdesk queries.
• Develop/Maintain Templates & Data library in collaboration with the customer.
• Provide continuous improvement in processes using LEAN methods.

Requirements & Tech Stack

• Hands-on exposure to purchase requisition validation.
• Hands-on exposure to purchase order creation.
• Hands-on exposure to supplier communication.
• Hands-on exposure to procurement systems.
• Proficiency in MS Office.
• Candidates must be willing to work 5 days from the office, with a 6:00 AM IST shift start.

Qualifications

• College / University Graduate or Equivalent with proven experience in procurement operations.
• 1-2 years of prior work, preferably in Procurement or Sourcing with in healthcare industry will be preferred.
• Ability to solve problems by interacting with different stakeholders within the organization.
• Working knowledge of systems including proficiency in Oracle, SAP, Coupa and related Finance and Procurement applications will be an added advantage.
• Excellent communication skills required for communicating with suppliers globally.
• Customer Centric.
• Excellent Team Player.