Bakery Clerk

About the Role

Prepare, bake, and display product in the department in a careful, clean, neat, and expedient manner. Ensure all product is fresh, rotated, and well-stocked, while maintaining great customer service.

Key Responsibilities

• Provide continuous attention to customers’ needs at the service counter.
• Greet, assist, and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Prepare and wrap bakery-related products.
• Stock display cases and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates, using the oldest products first (first in, first out).
• Write on cakes/prepare product to meet customers' specifications.
• Receive and unload bakery product and store in a designated area.
• Practice proper sanitation procedures.
• Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Operate and clean the bakery equipment and tools.
• Restock and use supply items efficiently to eliminate waste and maintain the lowest cost supply.
• Promote items on public address system.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs, or property defacement.
• Successful completion of onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties as assigned by management.

Requirements & Tech Stack

• Must be 18 years of age.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Machines, Tools, and Equipment Utilized

• Fryer
• Ordering equipment
• Slicer
• Case cutter
• Ovens
• Proofer
• Bread slicer
• Kitchen utensils
• Electronic scales
• Mixer
• Shrink film wrapper
• Roller racks
• Unicarts
• Double deckers
• Skids
• Baler
• Pricing gun
• Trash compactor
• Water hose
• Intercom system
• Sink
• Cake machine
• Cooler
• Freezer
• Approved cleaning supplies and equipment

Physical Demands & Safety Risk Factors

Physical Demands:

• Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching: Occasionally (1-33%)
• Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead: Frequently (34-66%)
• Standing and walking on a tile or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing: Continuously (67-100%)

Safety Risk Factors:

• Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure, nuisance dust, fumes, sprays, and hazardous cleaning solutions: Occasionally (1-33%)
• Twisting of back and neck, contact with sharp objects, and slippery floor surface: Frequently (34-66%)
• Hazardous equipment (mechanical moving parts): Continuously (67-100%)

Working Conditions

Working environment is inside and within cold and hot temperatures.

Qualifications

• Commitment to the “Golden Rule” and working with other associates to build a strong bakery team.
• Commitment to working in a style that is Respectful, Supportive, and Totally Team Oriented (RSTO).