Temporary Associate
kate spade new york
Concord, NC0–2 yrs1h agovia LinkedIn
About the Role
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.
Key Responsibilities
Customer Engagement & Styling
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices, inviting them to return.
Sales & Business Acumen
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback in an honest, constructive manner.
Requirements & Tech Stack
Skills & Experience
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency (or local language proficiency per market).
Schedule
- Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).
Physical Requirements
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Competencies for All Employees
- Courage
- Creativity
- Customer Focus
- Dealing with Ambiguity
- Drive for Results
- Interpersonal Savvy
- Learning on the Fly