Fashion Stylist & Customer Experience Executive

About the Role

Skon Creations, specializing in Indian ethnic wear and Lucknowi Chikankari, along with TryIn, an at-home fashion try-on service, is looking for a passionate and customer-oriented Fashion Stylist & Customer Experience Executive to join our team in Vadodara. The ideal candidate should have a genuine interest in fashion, Indian ethnic wear, fabrics, and personal styling.

Key Responsibilities

• Assist customers in selecting outfits according to their preferences, occasions, comfort, and personal style.
• Conduct local customer visits as a TryIn Style Expert and guide customers through the at-home try-on experience.
• Explain different fabrics, textures, garment features, fits, and care instructions.
• Develop product knowledge of Lucknowi Chikankari, including embroidery styles, patterns, and craftsmanship.
• Recommend suitable outfits, color combinations, and styling options for different occasions.
• Handle customer enquiries through calls, WhatsApp, and other communication channels.
• Coordinate customer appointments, outfit selections, visits, and follow-ups.
• Build positive relationships with customers and identify opportunities for referrals and local collaborations.
• Assist with customer feedback collection and day-to-day service coordination.
• Represent Skon Creations and TryIn professionally during customer interactions.

Requirements & Tech Stack

• Strong interest in fashion, styling, and Indian ethnic wear.
• Good communication and interpersonal skills.
• Basic understanding of fabrics and garments, or a willingness to learn.
• A friendly, confident, and customer-focused approach.
• Good organizational skills and attention to detail.
• Willingness to travel locally within Vadodara for customer visits.
• Ability to work independently and coordinate with the team.

Qualifications

• Knowledge of Lucknowi Chikankari and traditional Indian textiles (preferred).
• Experience in fashion retail, boutiques, ethnic wear, styling, or customer service (preferred).
• Educational background in Fashion Design, Textiles, Fashion Merchandising, or a related field (preferred).
• Freshers with good communication skills and a willingness to learn are encouraged to apply. Prior industry experience is not mandatory for candidates who demonstrate a genuine interest in fashion and a willingness to learn.