Customer Support Executive
Imarque Solutions
Pune(Pune Station)0–2 yrs1h agovia Naukri
About the Role
Customer Support Executive
Key Responsibilities
- Provide accurate information on products/services offered by the company to customers.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.