Human Resources Business Partner
Domestic bpo
Job Title: Human Resources Business Partner
About the Role
Our thriving domestic BPO is seeking an experienced and dedicated Team Leader and executive - HR Employee Relations to strengthen our team in Noida and Gurgaon. This is a pivotal role where you'll not only manage critical ER functions but also contribute significantly to fostering a positive and compliant workplace culture.
Key Responsibilities
- Expertise in managing a spectrum of employee relations issues in a BPO environment.
- Demonstrated ability to interpret and apply Indian labor laws effectively.
- Experience in leading, developing, and empowering an HR ER team.
- A commitment to creating fair and transparent HR processes.
Qualifications
- In-depth understanding of employee grievance management.
- Proactive approach to compliance.
- Leadership skills to guide a high-performing HR ER team.
- Passion for employee advocacy and operational excellence.