Analyst, Inside Sales, Outbound

Key Responsibilities

• Make 50 outreach calls a day to pharmacy partners discussing ADS partnership and process for Medicare Part B CGM and DTS.
• Notate call contents in Salesforce, marking progress as successful, failed, or follow up.
• Track and report on leads from pharmacy stores on a weekly basis (monthly reports).
• Build reports using Salesforce to identify areas of opportunity and growth.
• Assist pharmacists with questions on processing scripts, patient order progress, Medicare Part B guidelines, and ADS backend processes via fax, email, or phone call.
• Meet monthly lead goals.

Requirements & Tech Stack

• Demonstrated experience in high-volume outbound calling.
• Proficiency with Microsoft products.
• Hands-on using Salesforce is a plus.

Qualifications

• 0-2 years of experience, preferred.
• Bachelor's degree in a related field, or equivalent work experience, preferred.

Expected at this level:

• Applies basic concepts, principles, and technical capabilities to perform routine tasks.
• Works on projects of limited scope and complexity.
• Follows established procedures to resolve readily identifiable technical problems.
• Works under direct supervision and receives detailed instructions.
• Develops competence by performing structured work assignments.

Anticipated hourly range: $19.40 - $24.84 per hour

Bonus eligible: No

Benefits:

• Medical, dental, and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs