Admission Counsellor

About the Role

AL Fahad Global Enterprises is seeking a full-time, on-site Admission Counsellor in Bengaluru. This inside sales role focuses on guiding prospective students and parents toward suitable academic and training programs.

Key Responsibilities

• Engage with prospective students and parents via phone, email, and in-person meetings.
• Explain course offerings, admission processes, and eligibility criteria.
• Handle inquiries and follow up with leads.
• Provide accurate information about programs.
• Guide applicants through registration and documentation.
• Maintain lead databases.
• Meet admission and sales targets.
• Coordinate with academic and operations teams.
• Deliver high-quality customer service.
• Prepare basic reports and update management on admissions progress.
• Ensure a professional and supportive counseling experience.

Requirements & Tech Stack

• Ability to work with CRM or basic MIS tools.
• Ability to manage follow-ups and organize information efficiently.

Qualifications

• Strong Interpersonal Communication and general Communication skills.
• Solid Customer Service skills.
• Sales skills, including lead conversion and target achievement (preferably in an inside sales or education-related environment).
• Understanding of Education-related processes (admissions, program structures, eligibility criteria).
• Relevant experience in admissions counseling, inside sales, or education consulting is preferred.
• Minimum of a bachelor’s degree in any discipline.
• Additional certifications in counseling, sales, or education management are an advantage.
• Self-motivated, goal-oriented, and comfortable working in a target-driven environment.